Drive revenue by providing guests what they want; upsells, tickets, tours…
Drive ancillary revenue with simple communications.
Promote up-selling (room upgrades, late checkout)
In-venue marketing (wellness programs, specials, movies...)
Promote in-house amenities (spa, gym, golf, F&B...)
Send offers for tickets, activities, and tours
Profit from the transactions of what guests already plan to do
Build Revenue Within
During the guest stay, promote:
- Up-selling (room upgrades, late checkout)
- In-venue sales (wellness programs, specials, movies)
- In-house amenities (spa, golf, retail, F&B)
Nearby Venue Marketing
Throughout the guest journey:
- Earn referral fees from nearby attractions
- Self-service onboarding of nearby businesses
Generate New Revenue
Prior to and during the guest stay:
- Send offers for tickets, activities, and tours
- Profit from the transactions of what guests already plan to do
- Promote partner programs & events
Capture Guest Spending
- Never leaving money on the table
- The average leisure traveler, who spends over $300/person during a 5-day stay
- Purchases like, tours, tickets, and misc. activities
"We knew that a powerful guest experience platform would be an important element of our Curated Guest Journey."
"VenueLytics Digital Concierge Solution provided us with real-time feedback & ratings from more than 65% of our hotel guests and helped us address the guest feedback instantly to improve satisfaction & generate new revenue."
"VenueLytics platform has provided us with real-time guest feedback & helped us to increase NPR while providing multi-property oversight to monitor negative reviews and staff follow-up.”
"VenueLytics was great to work with. They listened to our issues and helped me come up with solutions. They also had developed a DND feature for my hotel which I could not otherwise get because of brands mandated system."
“We raised Guest Engagement to 60%, NPS by 24% & RevPAR by 6% in just a few months”
“VenueLytics AI Concierge has increased our efficiency tenfold. Our online & mobile bookings have increased by 70% while revenue gains and operational efficiency have increased significantly.”
“After evaluating most leading CX platforms over the past year we found VenueLytics to be the most comprehensive, while remaining focused and intuitive. They made it an easy decision for us.”